Natalie Santostasi

Internship Summary – Natalie Santostasi

Internship Company: Lake Erie Crushers
Position: Promotions and Fan Engagement Intern

Role Overview:
As a Promotions and Fan Engagement Intern with the Lake Erie Crushers, Natalie played a key role in enhancing the overall fan experience through event coordination and interactive engagement. She assisted with greeting fans to create a positive and welcoming environment, managed and delivered props to designated areas, and escorted contestants to their assigned spots during promotions. Natalie followed a detailed event timeline to ensure seamless execution of both pregame and post-game activities, maintaining clear communication with the operations team throughout each event. Additionally, she contributed to the Crushers' digital presence by creating engaging content across Instagram, Facebook, and TikTok, helping to boost fan interaction and brand visibility.

Key Takeaways:
Natalie gained valuable hands-on experience in sports promotions and learned how to work effectively under pressure as part of a fast-paced team environment. This experience strengthened her communication, adaptability, and organizational skills, while deepening her understanding of what it takes to deliver a successful fan experience.

Current Path:
Natalie graduated in May 2025 and is actively interviewing for a full-time position in the sports industry. She is eager to apply her experience in fan engagement and event operations to continue building her career in sports marketing and entertainment.